SHIPPING PROCESS

 Shipping Process

We understand that your perfect puppy might live a few states—or even countries—away. That’s why we offer safe, reliable shipping options to ensure your new companion reaches you happy, healthy, and stress-free, no matter where you are.

 Is Shipping Safe for Puppies?

This is one of the most common questions we get—and the answer is a confident yes. With years of experience and countless successful deliveries, we’ve refined a process that ensures your puppy travels with comfort and care. We only ship puppies via approved airlines that offer pet-safe travel programs following USDA standards. Your pup will share the cabin air with the pilot—not the cargo hold—and will be accompanied by a dedicated pet nanny who ensures they’re attended to throughout the journey.

 How We Prepare Your Puppy for Travel

We go above and beyond to make sure your puppy feels secure and cozy during their flight:

• Crate setup: A soft bed of shredded newspaper for nesting comfort
• Scented comfort item: A familiar sock or toy to ease anxiety
• Food & hydration: Feeding instructions taped on top, with frozen water that slowly thaws during transit
• Chews: Pig’s ear treats to keep them calm and happily occupied

Our team also contacts the airline in advance to secure the most direct flight possible, minimizing layovers and travel time.

 Flight Timing & Tracking

Typical flights last 4 to 6 hours, and puppies usually arrive the same day they’re shipped. We keep you updated with flight details, departure time, layover info (if any), and estimated arrival. That way, you know exactly where your pup is at all times—and can greet them with open arms and a welcoming heart.

 Why Air Travel Beats Long Drives

According to veterinary data and industry experts, short flights in temperature-controlled cabins are safer and more comfortable for young puppies than extended car rides. They’re less taxing, better regulated, and handled by trained professionals who’ve transported thousands of pets safely.

 Trusted Carriers & Final Thoughts

We never compromise when it comes to your puppy’s safety. We vet all our shipping partners thoroughly and only book with airlines known for outstanding pet care. Our puppies have always arrived safe, sound, and ready to begin their new lives surrounded by love.